Customer Claims Support
Ditch the Stress.
Let’s Ride.
Need to file a claim, transfer a contract, or look up your coverage details?
You’re in the right place.
At Rider’s Advantage, we make the process simple and stress-free so you can get back to what matters–riding. Whether it’s a
quick question or a full claim, our support team is ready to help every step of the way.
Are you a contract holder?
Download the Rider’s Advantage app or head over to our Contract Portal to download a copy of your contract.
Customer Service
Claims Support
Roadside Assistance
(on-road motorcycles and scooters only)
Hours of Operation
Monday – Friday 8:00 am – 6:00 pm EST
Closed Saturday and Sunday
Know your coverage
View your contract anytime in the app
Find my Contract
You will need the last 6 digits of your vehicle’s VIN to look up a contract.
Download Forms
GAP CLAIM CHECKLIST
Download checklist of required documentation to start your GAP claim.
TRANSFER FORM
Visit our Contract Portal and download of copy of your contract to know if contract is transferable.
If it is, download transfer form and follow the instructions.